Privacy Policy
Last Updated: 2nd May, 2025
This privacy policy for Jivi Ai (doing business as Jivi) ('we', 'us', or 'our') describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
- Visit our website at jivi.ai, or any website of ours that links to this privacy notice
- Download and use our mobile application (Jivi), or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@jivi.ai.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
- Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
TABLE OF CONTENTS
- 1. WHAT INFORMATION DO WE COLLECT?
- 2. HOW DO WE PROCESS YOUR INFORMATION?
- 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- 5. HOW DO WE MANAGE IN-APP PURCHASES?
- 6. HOW DO WE MANAGE REFUNDS?
- 7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- 8. HOW LONG DO WE KEEP YOUR INFORMATION?
- 9. HOW DO WE KEEP YOUR INFORMATION SAFE?
- 10. DO WE COLLECT INFORMATION FROM MINORS?
- 11. WHAT ARE YOUR PRIVACY RIGHTS?
- 12. CONTROLS FOR DO-NOT-TRACK FEATURES
- 13. DO WE MAKE UPDATES TO THIS NOTICE?
- 14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Passwords
- Usernames
- Job titles
- Mailing addresses
- Contact preferences
- Contact or authentication data
- Billing addresses
- Debit/credit card numbers
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hello@jivi.ai or contact us by post at:
Jivi AIWework Forum
Cyberhub, Gurugram
Haryana, India